shiotogelPrivacy Policy

This page describes what we collect when you use shiotogel and how we keep that data protected. We take your privacy seriously. When you download our Android app, access shiotogel through your browser on iOS, or log in from your desktop, we collect certain information to verify your identity, process your transactions, and improve our service.

We do not sell your data to third parties. We do not share your betting history or account balance with advertisers. We use your information only to operate shiotogel, comply with regulations, and prevent fraud. This policy explains exactly what we collect, how we use it, and what rights you have.

If you have questions about how we handle your data, contact our support team through live chat or email. We're transparent about our practices and happy to clarify.

What data we collect on shiotogel

We collect information in several categories. First, we collect account information: your name, email address, date of birth, phone number, and ID number (KTP, passport, or equivalent). We require this to verify your identity and comply with anti-money-laundering regulations.

Second, we collect transaction data. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the amount, date, and payment method. When you place a bet or withdraw funds, we log those transactions. We keep this data to settle disputes, detect fraud, and provide you with account history.

Third, we collect device and usage data. When you use our Android app or access shiotogel through your browser, we log your device type, operating system, IP address, and the pages or sections you visit. We use this data to diagnose technical issues, improve performance, and detect suspicious activity.

How we use your data on shiotogel

We use your data for several purposes. First, we use it to verify your identity and comply with Know Your Customer (KYC) regulations. We compare your provided information against government databases and fraud-detection services to confirm you are who you say you are.

Third, we use your data to detect and prevent fraud. We monitor for suspicious patterns: multiple accounts from the same device, rapid deposits and withdrawals, or bets designed to guarantee profit. If we detect fraud, we may freeze your account and investigate.

Fourth, we use your data to improve shiotogel. We analyze usage patterns to understand which features are popular, where users encounter problems, and how we can make our platform faster and more reliable.

Third-party processors and data sharing on shiotogel

We share your data with third parties only when necessary to operate shiotogel. Our payment partners (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. Our hosting provider stores our servers and databases. Our fraud-detection service receives transaction data to identify suspicious activity.

We require all third parties to sign data-protection agreements. They may not use your data for their own purposes or share it further without our permission. We do not sell your data to advertisers, data brokers, or any other commercial entities.

We may disclose your data if required by law — for example, if a court orders us to provide information for a criminal investigation, or if a regulator requests data to verify our compliance. We will notify you of such requests unless legally prohibited from doing so.

Payment processors

We share payment information with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks to process your deposits and withdrawals securely.

Hosting providers

Our servers may sit outside your jurisdiction. We use encrypted connections to protect data in transit.

Fraud detection

We share transaction patterns with third-party fraud-detection services to identify and prevent abuse.

Legal compliance

We may disclose data if required by law or court order, subject to applicable legal restrictions.

Cookies and tracking on shiotogel

We use cookies to remember your login session, store your preferences, and track your activity on shiotogel. Cookies are small files stored on your device. When you return to shiotogel, your browser sends these cookies back to us, allowing us to recognize you and restore your session.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can disable cookies in your browser settings, but this may prevent shiotogel from functioning properly.

We also use analytics tools to track how users interact with shiotogel. These tools help us understand which pages are popular, where users drop off, and how we can improve the experience. Analytics data is aggregated and anonymized — we do not link it to individual users.

Your rights regarding your data on shiotogel

You have the right to access your data. You can view your account information, transaction history, and login activity from your shiotogel account settings. You can also request a complete copy of your data by contacting our support team.

You have the right to correct inaccurate data. If your name, email, or other information is wrong, you can update it in your account settings or ask our support team to make the change.

You have the right to delete your account and associated data. If you close your account, we will delete your personal information within a reasonable timeframe, except where we are required by law to retain it (for example, for tax or anti-money-laundering compliance).

Data retention and security on shiotogel

We retain your data for as long as your account is active, plus a period after closure to comply with legal requirements. Transaction records are kept for at least five years for regulatory compliance. Account information is encrypted and stored securely on our servers.

We use industry-standard encryption (TLS/SSL) to protect data in transit between your device and our servers. We use encryption at rest to protect data stored on our servers. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We limit access to your data to employees who need it to perform their jobs. All employees sign confidentiality agreements. We monitor access logs to detect unauthorized access attempts.

International data transfers

Our servers may be located outside your jurisdiction. When you use shiotogel from Jakarta, Surabaya, Bandung, Medan, or elsewhere, your data may be transferred to and stored on servers in other countries. We use encrypted connections to protect data during transfer.

By using shiotogel, you consent to the transfer of your data internationally. We ensure that all international transfers comply with applicable data-protection laws.

Changes to our privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through your shiotogel account. Your continued use of shiotogel after we post changes constitutes your acceptance of the updated policy.

Contact us about privacy

If you have questions about our privacy practices, concerns about how we handle your data, or requests to access or delete your information, contact our support team. We respond to privacy inquiries within a reasonable timeframe and work to resolve any concerns.

You can reach us through live chat, email, or in-app messaging on shiotogel. We're available 24/7 to assist you. Your privacy is important to us, and we take all inquiries seriously.